Frequently Asked Questions
Can I get a refund if I'm unhappy with my purchase?
A non-refundable deposit of $500 is required to hold your spot. If you're unable to attend, you may reach out to our team to see you qualify for a refund. There are no refunds prior to 31 days before the event.
To cancel more than 31 days prior to the event, refund requests must be in writing and sent to [email protected]. Media Mastery is designed to walk with you in your business development, moving forward to create the most effective marketing strategy tailored to your needs. If you feel your experience is anything less than excellent, share your experience with us immediately and we will make any adjustments to help you achieve the highest objective.
How do I schedule my trip?
The Media Mastermind is held at an all-inclusive resort. All meals, and activities, including transportation to and from the Cancun airport, is included. Airfare is NOT included. A valid passport with 6 months remaining on your expiration date is required.
Upon purchasing the program, you'll receive further instructions on how to book your trip with us.
Your full participation ensures success. If something comes up and you can't attend, cancellations must be made more than 31 days prior to the event. A $500 non-refundable deposit is required and not eligible for a refund if you cancel.
Failure to attend any portion or all of the event/program without prior written notification will result in forfeiture of the event or a refund.
Can I bring a guest to the Media Mastermind?
Absolutely! You are encouraged to bring a partner to join you at this beautiful oasis. Each mastermind is a once-in-a-lifetime experience, based on the participants, discussion, and the exciting ideas that flow. We have a special rate for your guest to attend, and they are welcome to join us for all the group activities. The primary participants will be invited to speak and present to the group.